shipping policy
Info for "Make Your Own Gift Baskets"
Will my gift basket arrive assembled?
Yes, all gift baskets are tied up with clear gift wrapping and ribbon
We send you photos of completed baskets, so that you can see the finished product. Will pricing information be shared with the recipient?
We will not include any prices in packages with Make Your Own gift baskets.
What if all the items don't fit in my chosen container?
Most items will fit in our gift baskets - If an item does not fit, we will wrap it separately
with tissue and ribbon and ship with the gift basket. What if I want to add another product from a different part of the website?
No problem, you can add any additional products. Simply add them to the shopping cart and, at checkout,
in order comments make a note that you would like the items to be included in the gift basket. What happens if I choose no container?
We will wrap your gift with clear gift wrapping and ribbon (without basket)
When will my gift baskets ship?
Baskets will ship the next day in most cases. If there is any issue, we will notify you by email.
Do you handle corporate gifts?
We love working with corporate accounts and will assist you with any of your specific needs (sourcing products, ribbon colors, etc.) for your business gifting program - click here for more info $4.95 Flat Rate Shipping
We are currently offering flat rate shipping on all orders $4.95. This excludes the following items: High chairs, cribs, mattresses, rugs, moses basket, bouncy chairs, Also excludes: Alaska & Hawaii (we have adjusted the price on shipping over $150.00 for these states)
Shipping rates:
The shipping charges are below: Bulky items and furniture may have additional charges and you will be notified if the final charges vary. We offer three methods of delivery:
Ground delivery - 5-7 business days (may be quicker for East coast states)
3 day shipping: 3-4 business days.
2 day shipping - 2 business days.
Ground delivery: we make every effort to ship your order within 2 business days. Please expect your order within 7-10 business days. You will be notified if an item is out of stock.
Estimated shipping charges
FLAT RATE - $4.95
3 day shipping - please add an additional $14.50 to above rates
2 day shipping - Please add an additional $18.00 to above rates
Alaska & Hawaii - and additional $6.00 surcharge will be added to cover additional shipping charges.
Canada - $25.00
Gift Wrap:
Orders will arrive gift wrapped in either reuseable cotton bag or natural tissue.
Gift note will be included (no receipt will be included in package)
Shipping and return policy:
Our product quality and customer satisfaction is important to us. All items are inspected before leaving our hands. In the event that something happens during shipping, we will accept any damaged or defective merchandise for return if we are notified within 3 days of delivery. Please phone or email us at willow02@aol.com or (
203)948-4189. We will be happy to arrange a replacement, refund, or credit. If you have a return for another reason, full refunds (less shipping fees) will be issued, or a store credit, if the merchandise is returned in its original condition, including packaging, within 30 days. Please be sure to include your name/phone /email/credit card / reason for return and whether you would like to exchange (which we prefer) or receive a credit. Return address:
Our Green House
25 Sherman St.
Sandy Hook, CT 06482
contact info Phone: (203)948-4189 |
Shipping always just $4.95